Infusion centers tend to fill their schedules far in advance, with what appears to be a very patient-centric approach of getting a series of appointments on the books all at once. As a result though, as the days on the calendar get closer, it becomes more difficult to accommodate urgent add-on patients and provider requests. The underlying root cause to delayed patient services is the very same patient-centric approach to scheduling.

In the recorded webinar on demand, “How to Unclog Your Infusion Center,” learn how scheduling appointments with long lead times drive to increased cancellations, clogging schedules with time that is unable to be scheduled to service other patients but is eventually cancelled anyway. The webinar will cover: Why schedules become full sooner than one might expect How far in advance infusion centers should schedule appointments to minimize the likelihood of cancellation How to make better operational decisions using iQueue for Infusion Centers’ tools and data analytics to understand the upcoming demand and expected cancellations

Speaker Bio:
Ina Huang, Product Manager, LeanTaaS iQueue for Infusion Centers In her role at LeanTaaS, Ina Huang leads multiple customer implementations at many of the country’s leading cancer institutions and facilitates product enhancements to improve efficiency of healthcare delivery for infusion centers. Previously, Ina focused on stem cell and cancer research at Emory School of Medicine. Ina holds a MS degree in Bioengineering from UC Berkeley and a Bachelor's degree in Biology from Emory University.

Presented By:



Ina Huang

Product Implementation Manager
iQueue for Infusion Centers