Bending the Access and Cost Curves
Getting A Doctor’s Appointment Shouldn’t Be Harder Than Booking A Vacation
Praise for the book
"The principles described in this book are fundamental to transforming healthcare operations. Matching unpredictable demand and supply in any asset-intensive industry requires sophisticated predictive and prescriptive algorithms deployed at scale. Others—Fedex, UPS, Airlines, Waze, Amazon—are doing it, and so can we in healthcare!"
Dr. Patrick Byrne, MBA
Chairman, Cleveland Clinic Head and Neck Institute
"Healthcare leaders interested in digital transformation will benefit from reading this book. We all have to start using the sophisticated predictive and prescriptive models described in it to optimize access and contain costs."
Steve Hess
Chief Information Officer, UCHealth, Denver, Colorado
Founder and Chief Executive Officer, LeanTaaS
[email protected]
President and Chief Operating Officer, LeanTaaS
[email protected]
Mohan Giridharadas and Sanjeev Agrawal are senior executives at LeanTaaS, a software company dedicated to improving healthcare operations. They have helped over a hundred health systems create win-win-wins for their patients, care providers, and operations teams. As a result, millions of patients have enjoyed improved access to healthcare and shorter wait times, and operational staff have seen a lessening of the chaos they had come to accept as inevitable.