Understanding the Time Patients Spend in Your Infusion Center:

Allocate Your Infusion Center’s Key Resources More Effectively

Overview/Description:

Understanding your infusion center’s cycle time, the total time a patient is seated in an infusion chair, is critical to ensuring the availability and optimal utilization of your center’s key resources - chairs, infusion nurses and pharmacists - over the course of a day. Appointments that run long cause a bottleneck in scarce resources, and they negatively impact both patient satisfaction and employee engagement. Conversely, appointments that run short create operational inefficiencies which lead to underutilized resources, adversely affecting the potential number of patients who could have been served.

There are many variables that affect chair utilization, including expected duration of infusion, type of infusion, service provider, day of week, time of day and more. When collected over time, at scale, and run through state-of-the-art machine learning algorithms, chair utilization data provides valuable insights into various root causes for operational inefficiencies, from unexpected variances in inpatient treatment times to systemic opportunities for improvement. Armed with data-driven insights, infusion center managers then proactively implement the most pressing corrective actions.

Watch this on-demand webinar, “Understanding the Time Patients Spend in Your Infusion Center,” to better understand the data solutions that empower the most efficient and effective allocation of your infusion center’s key resources.

Speaker Bio:

Conor O’Donoghue, Product Manager, iQueue for Infusion Centers
Conor is a Product Manager for the iQueue for Infusion Centers team. In his role, he oversees iQueue implementations for several leading cancer institutions. Conor has 5 years of experience in technology consulting and holds a BEng in Electronic Engineering from University College Dublin and an MS in Biomedical Engineering from Trinity College Dublin.