Optimizing Infusion Scheduling – “Shaping the Future Performance of Your Infusion Center”

Overview/Description:

In the first two webinars of this series, we described the fundamental challenges faced by infusion centers across the country, outlined the basic operational factors causing these inefficiencies, and began a deep dive into how leading infusion centers are resolving those inefficiencies.

In this on-demand webinar, we will cover in-depth how data from the EHR can be used by infusion center staff to anticipate and prepare for how each day will unfold. We will also describe how several leading infusion centers are optimizing their scheduling using machine learning and “schedule grooming” techniques to accommodate more patient volume without adding chairs or overloading nurses.


Learning Objectives:

After this session, the participants will be able to:

• Describe how using current data about the day’s schedule to predict how today will run can improve nurse and patient experience as the day unfolds.
• Explain how “schedule grooming” (for schedulers, nurses, or individual patients) can help shape the future and level-load each day.
• Describe how machine learning can continuously analyze the “gap” between predicted and actual performance, allowing templates for future days to be tweaked to ensure continuous improvement in operational performance.