Infusion Center Operational Agility - Adapting to the New Normal

Infusion centers across the country have had to react to the COVID-19 crisis in different ways depending on the rate of infection in their specific region.

Constantly evolving COVID-19 trends and expected future waves makes operational agility critical as infusion centers put together plans to adapt to the new normal.

Please join Bobbie Jean Curkovic, MSN, RN, OCN, Clinical Nurse Manager, Duke Cancer Center Raleigh and Obehi Ukpebor, Sr. Product Manager iQueue for Infusion Centers. They will share how Duke Cancer Center Raleigh responded to the implications of the COVID-19 challenge with operational agility: including temporarily relocating the medical oncology infusion services to an off-site location in less than a week, deploying elastic optimized scheduling templates and implementing new triaging workflows.

Speaker Bios:

Bobbie Jean Curkovic, MSN, RN, OCN, Clinical Nurse Manager at Duke Cancer Center Raleigh
Bobbie Jean Curkovic, MSN, RN, OCN is the Clinical Nurse Manager for the Duke Cancer Center Raleigh. She currently oversees the clinical operations and fiscal responsibilities of 65 direct reports across 10 specialty clinics. Bobbie Jean has also worked on process improvement initiatives within infusion scheduling to improve infusion nurses’ efficiency and reduce delays in patient care. Most recently she led the deployment and relocation of Medical Oncology & Infusion Services to an off-site location for COVID preparations. Prior to being a nurse manager in the ambulatory setting, Bobbie Jean was the clinical nurse manager of a 34-bed inpatient medical oncology unit specialized in solid tumor, leukemias and lymphomas, where she oversaw clinical operations and fiscal responsibilities of 85 direct reports.

Obehi Ukpebor, Senior Product Manager, LeanTaaS
Obehi works with 50+ leading cancer centers on Infusion Scheduling and Predictive Analytics. He holds a master’s degree from MIT in Manufacturing Engineering.